Comprehensive Help Desk
Migration Solutions

Secure data migration. No technical complexity. Zero downtime.

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Simple, no-code migration

You don’t need technical skills to move your data. Any team member can run the migration through the Migration Wizard — our intuitive, no-code interface built for everyday business users.

Automated Migration Wizard
Try Migration Wizard free

No credit card required

Zero downtime

Your support team keeps working without interruptions. Continue handling tickets in your source or target platform while data is transferred safely in the background.

No Business Interruption During Data Migration
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Built for your software ecosystem

Our service is designed for the tools you use today and the ones you’ll use next. Move data effortlessly between 80+ supported help desk platforms with Help Desk Migration.

Support Platforms Integrations
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Migration on your terms

Stay fully in control. Schedule the migration anytime, customize it with built-in options, request tailored adjustments, or extend your data retention period.

Help Desk Migration Options
Learn more about Migration Options

Risk-free migration

Start your migration with confidence. Run an unlimited Free Demo to test the process and get a clear, upfront price before moving any data.

Clear and reasonable pricing for help desk data transfer
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Customer support you can rely on. Always

Help Desk Migration is more than software. It’s a comprehensive migration solution backed by people that customers across verticals trust.

Brett C.
Brett C. IT-manager
Mid-market (51-1000 employees)
Helpful and very responsive
The team were helpful and responsive throughout the process and worked with me to get the migration to be exactly as I needed it. The tool itself is very straightforward to use and having unlimited tests made me really confident that it was going to work as I needed it.
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Lars S.
Lars S. Growth Director, Computer Software
Mid-Market (51-1000 employees)
Brilliant way of migrating ticket data from one platform to another
We were moving from Zendesk to Intercom and needed to ensure that we got +10 years of data over to Intercom. All of this, while ensuring that the data was structured correctly, was easy and simple to do with their tool. Additionally, their support has been great. We were actively using Intercom while the migration was going on, so we had to be very careful of what we did and when we did it. This also meant them providing support over the weekends and always being fast to respond and solve any issues that happened along the way.
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Patrick A.
Patrick A. Information Technology System Administrator
Enterprise (> 1000 emp.)
Best Migration experience I've had in a decade.
Very impressive tool, great team for a more than reasonable price. Would happily work with them again. We were able quickly migrate 10+ years of data from ServiceNow to FreshService - ~200k records. Being able to run demos many times iteratively to show business partners exactly what to expect, vet the tool, and catch some gaps along the way was absolutely key.
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Adam F.
Adam F. Director, IT Operations
Mid-Market (51-1000 employees)
Works well, easy to customize, and great customer service
We moved two different teams in two separate migrations and everything was very smooth, including our initial migration and our delta migration to capture any midstream changes during the go live. Their support clarified any questions I had and everything was able to be monitored during the transfer. The demo functionality was helpful to understand exactly how the final migration work would look.
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Irving S.
Irving S. Senior ERP developer
Small-Business (50 or fewer employees)
Brilliant effective migration with a friendly staff
Extremely straightforward process that worked very smoothly. Just matched up a few fields and said what to do with the blanks and the migration started running extremely smoothly. A member of staff stayed in touch with me throughout the process to make sure that it went smoothly. Very impressed.
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Ben J.
Ben J. Owner
Small (50 or fewer employees)
Saved me so much time and was a huge relief!
Super simple to use and got the job done fast at a low/reasonable cost. I got expert help from Elvira Azymova during the process and she was amazing at helping me know what to do at each step and I was done within a short amount of time.
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Beyond data migration: a fully ready help desk

Need more than data transfer? No problem. Help Desk Migration supports your entire transition, making sure your new help desk is fully set up and your team is ready to use it.

Help Desk Professional Services

Integration and configuration

We connect the new help desk to your environment and configure it to match your workflows.

Data migration and final setup

We migrate your data and complete the platform setup so the new tool fits your needs perfectly.

Team onboarding

We train your team to work confidently in the new platform, focused on real, everyday tasks.

Check Our Professional Services

Security & Trust

A secure, predictable migration you can rely on. Built on proven compliance, trusted partners, and consistent recognition from real customers across independent G2 reviews.

Compliance and security badges including SOC 2, GDPR, HIPAA, and AWS

Security and compliance

Your data stays protected throughout the migration, with practices aligned to GDPR, HIPAA, and SOC 3 standards.

Trusted partners

We work with leading help desk platforms and implementation providers to ensure smooth adoption of your new solution.

High performer small business High performer Europe High performer Asia Pacific High performer mid market

Industry recognition

Help Desk Migration boasts a five-star G2 rating and consistently earns badges based on customer reviews.

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