Migrate your Help Desk

Migrate easily between your old and new Help Desk platforms with help of robust wizard and personal touch

Support During Migration

Our support team is always here to help you and answer all your questions.


You can choose different ways of migration: fully automated (our service downloads all the necessary info) or upload CSV-files

Free Demo Migration

You can see on your own the results of migration before you pay a penny.

Speed and Accessibility

Our service is fully-automated that why it is quick and safe. You can migrate tons of information within several hours and without additional software.

Help Desk Migration service has unique features

1Custom fields

2Preserve relations
between records

migration speed

People’s choice
zendesk migrationMigrate organizations, customers, tickets, and all customer communication to Zendesk. Briskly and without programming skills.
freshdesk migrationNo need to move manually full customer support activity history from the existing help desk software to FreshDesk. HDM service can handle this process and transfer all the data quickly and automatically.
helpscout migrationHelpScout has a lot of features to show, but some of them are really great. The opportunity to set one mailbox for clients that could be managed by several support agents is one of such features. The ticketing system is very logical and well-developed.
selesforce desk.com migrationWant to migrate data from Salesforce Desk.com? We can help you to move all your entities without efforts and additional software.

Grant access to your help desks for pre-migration validation

We will check your help desk software installation, parameters, the data amount, configuration, and customisations. Our tech team will also audit database structure to make migration safe and sound.

Make a cup of coffee (or tea) and wait a bit while we set up your migration

During this important step, we will prepare the data transfer. Map entities, tune customisations and make sure everything is in its place.

Check out preview migration results

Once preview migration is finished, we will show you the results. You will have a clue how your new help desk software is going to look like.

Enjoy the results of full data transfer and count how much money you have saved

We gently migrate the whole data from your current help desk software to the new one, double-check the result, flavor it with our happiness of having you as a client and inform you about the success.
People say

Voice of Customers

They took care of pretty much everything for us & provided guidance. Our Zendesk has quite a lot of custom pieces in it. Help Desk Migration was able to provide guidance on the best way to migrate into this. Saul Townsend

ICT Project Coordinator, Retail Food Group

Our experience with the guys and gals at Help Desk Migration was very professional and smooth. They knew what they had to do, asked the right questions and got to work. They delivered what we’ve asked of them, even when it came to custom demands like mapping certain custom fields.They’ve stuck to the agreed timeline and finished with a few days to spare.I am a satisfied customer and I will recommend their services to others looking to switch helpdesk platforms. Vlad Olaru

Co-Founder and CEO, Pixelgrade

I recently was faced with the challenge of migrating from Freshdesk to Zendesk. We had around 1500 tickets and 600 contacts. After searching around for services to assist in the move I found Help Desk Migration. Their prices were super competitive, well under the other options on the market, and when I reached out to ask more, they were super helpful and quick to respond with any and all information I required. I was especially concerned about security, HDM described their approach and I was impressed with how well thought out their process was and how respectful they were of their customer’s data. I have no hesitation in recommending HDM if you need to do a migration. Brett Jackson

VP Ops, PillDrill

My experience was great. Very smooth. John and his team took care of the entire process, dealing with my concerns in a kind and professional manner. Luke Roller

Director of Operations, The Core Technology Group

help desk migration with money back guaranteed

Fee Demo Migrarion

Our service allows you to perform a Free Demo Migration. This procedure will help you to validate the results of migration and test our service before you pay a penny.
help desk migration with 100% uptime of support team

Premium Support Service

Your current help desk software will be up and running during the migration process.
What do you waiting for?

Try risk-free migration preview

Easy setup · No credit card required · Free